Refund policy

Due to the nature of stained glass, I do not offer refunds on my work. I try to photograph pieces as accurately as possible, as glass can look different from one angle to the next. Any imperfections will be noted in the description of the product and the piece will be priced accordingly. All art is handmade and may include some glass imperfections and wobbles in lines. Art isn't meant to be perfect, and I embrace imperfection in my pieces.

If you would like to cancel an order, I will do so for a full refund as long as I have not shipped the piece yet. Orders that have already shipped cannot be cancelled.

Returns and refunds are not accepted once piece has been shipped.
I am not responsible for what happens to the piece once it has been shipped. I take time to carefully package each piece to keep it as safe as possible but cannot guarantee how it is handled after it leaves my possession. It's important that when you purchase a piece from me, you are making an intentional decision to invest your money into my art.

If you have questions or concerns about your order, please contact me at lucky22studio@gmail.com

Returns, exchanges and cancellations are not available for any custom work.